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Support
Multi-Function Printer / Consumer FAX
AirPrint Q&A
Item | Question | Answer | |
---|---|---|---|
1 | OS | Which version of iOS or Mac OS is compatible for this feature. | iOS 4.2 or later, Mac OS X 10.7 or later products are compatible. |
2 | Connection | I can't connect my mobile device to Multi-Function Printer. | Please check Wi-Fi function of your mobile device is turned ON. If it is OFF, please turn it ON. |
3 | I can't connect my mobile device to Multi-Function Printer. Can I connect my mobile device without Wi-Fi router? |
AirPrint feature is basically expected to use by Mac PC or/and Tablet(iOS) connected with wired network(LAN). However, you can connect your mobile device without Wi-Fi router. Please refer to Setup Guide to connect your mobile device to Multi-Function Printer. | |
4 | I can't connect it again. | If LED light of WPS button is tured OFF, it is disconnected. Please try to connect again. | |
5 | I can't connect it again.(Auto-disconnection timer) |
If it fails to connect even you tried to do item 4, please change Auto-disconnection timer by following procedure. 1. Press [MENU] button. ("SYSTEM SETUP" is displayed.) 2. Press [#] button and enter [5], [9], [2]. 3. Select desired time to disconnect. (It is recommended to set 3 minutes or 5 minutes.) 4.Press [SET] button. |
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6 | Password | I entered SSID Key number(Password), but it failed Wi-Fi connection.(In case of Air Pint without router.) | It is possible to enter wrong character. For example, numeric [1] and lowercase of [L], numeric [0] and uppercase of [o] . Please re-enter character. |
7 | Display | "SELF-MAINTENACE" is sometimes displayed. What's this display means? | When setting was change, it is displayed for changing internal setting and confirming changes. After this message was disappeared, changes were effected.(Ex. Wi-Fi connection was changed to disconnection, etc.) |
8 | Compatible model | Which model is compatible for this software? All models are compatible? | It is only compatible with models listed in the AirPrint web site.(It is necessary to check suffix letter in the serial number of the machine even if it meets listed model.) |
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