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Please check the following settings within the device's configuration Web page
Network scanner select tool -> Configuration Web
< Server - SMTP>
Configuration:
- SMTP - AUTH: On
- SMTP User Name * 1
- SMTP Password * 1
- POP Before SMTP: On
- POP User Name * 2
- POP User Password * 2
* 1: Setting is required when SMTP - AUTH is On
* 2: Setting is required when POP before SMTP is On
< Server - SMTP>
Configuration:
- SMTP - AUTH: On
- SMTP User Name * 1
- SMTP Password * 1
- POP Before SMTP: On
- POP User Name * 2
- POP User Password * 2
* 1: Setting is required when SMTP - AUTH is On
* 2: Setting is required when POP before SMTP is On
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