Support > Document Scanner > FAQ > No.25 > C23 error > Shared folder
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Products & Solutions
Please check and confirm the Shared Folder Path settings
[1] Please check the following settings within the device's configuration Web page
Network scanner select tool -> Configuration Web
<Server - Shared Folder>
Folder Path:
- Path: (Sub Folder)
(e.g.) \ \ 192.168.0.123 \ folder 01 \ (Sub Folder)
[2] Please check if a file can be transfered to the associated Folder Path using a PC with Windows Explorer (* 1)
->If the file can not be written, please make sure the account is authorized to write the file
* 1: Make sure to test on a PC other than the File Server
Network scanner select tool -> Configuration Web
<Server - Shared Folder>
Folder Path:
- Path: (Sub Folder)
(e.g.) \ \ 192.168.0.123 \ folder 01 \ (Sub Folder)
[2] Please check if a file can be transfered to the associated Folder Path using a PC with Windows Explorer (* 1)
->If the file can not be written, please make sure the account is authorized to write the file
* 1: Make sure to test on a PC other than the File Server
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Support > Document Scanner > FAQ > No.25 > C23 error > Shared folder