FAQ

Wall-hanging hardware made by Panasonic is not available as an option. Please use general-purpose hardware, made by a hardware manufacturer, which conforms to VESA specifications.

VESA standards compliance: Mounting hole pitch 400 mm × 400 mm, screw diameter M6, screw depth 10 mm

* With regard to wall-mounting the display, please refer to Q.2, Q.3, Q.4, Q.5, and Q.6 as well.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

The SF2 Series can be positioned in the portrait setting.
Be sure to install the power indicator on the top side for the SF2 Series.

* When positioning the display vertically, make sure it is not tilted forward or backward.

* With regard to mounting the display, please refer to Q.1, Q.3, Q.4, Q.5, and Q.6 as well.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Set the "Display Orientation" to "Portrait" in the setup menu. The onscreen display will be displayed 90° clockwise and easier to see when the unit is installed vertically.

* Only the onscreen displays will be displayed 90° clockwise. The images will not be rotated.

* With regard to mounting the display, please refer to Q.1, Q.2, Q.4, Q.5, and Q.6 as well.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

When mounted horizontally or vertically, the display can be tilted 45° forward and 45° backward. It can be rotated left and right only when mounted vertically.

* With regard to mounting the display, please refer to Q.1, Q.2, Q.3, Q.5, and Q.6 as well.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

No, it cannot.

* With regard to mounting the display, please refer to Q.1, Q.2, Q.3, Q.4, and Q.6 as well.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

When using the stationary stand, leave over 10 cm for the upper, right, and left sides, and over 5 cm for the back surface. When using any other attachments, please follow the instruction manuals.
If the instruction manual does not provide dimensions, leave over 10 cm for the top and bottom as well as the right and left of the unit, and over 5 cm for the back surface. This also applies to when installing the unit vertically.

* With regard to mounting the display, please refer to Q.1, Q.2, Q.3, Q.4, and Q.5 as well.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Because there is no function for rotating the image 90° vertically, you will need to prepare the content for a vertical configuration.

* When the "Display Orientation" is set to "Portrait," the image can be rotated 180° when the displaly is vertically mounted.

* Initial setting menu page 2/2 → Setting is possible with [Image Rotation.]

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Yes, it is.

* Initial setting menu page 1/2 → Effective settings are possible with [HDMI-CEC Setting] → [HDMI-CEC Control].

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Content that was not formatted with FAT16 or FAT32 cannot be used.
The maximum USB memory size is 32 GB.
Content equipped with a security function is not supported.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Content Management Software Ver. 3.0 or later is supported.
This software is able to set a playback schedule with a USB media player on a personal computer.
The following functions can be set: Content Playback (Still and Motion Images)/Power Control/Input Switch (HDMI 1 only)/Music Playback/Multi-Screen settings

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

The following are possible reasons.

1). The resolution of the JPEG files may exceed the maximum resolution (4096 x 4096). Use files that are within the stipulated maximum resolution.

2). Playback is not possible if the JPEG files are progressive JPEG. Create content with baseline JPEG.

3). Playback is not possible if the color mode of the JPEG files is "CMYK." Create files with the "RGB" color mode.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Please check the following.

1). Is the video file a supported format?
See the "Operating Instructions" for information on videos that can be played.

2). Is "Available" displayed in the scenario file check display? If an error code is displayed, confirm if the scenario file or file list is properly listed.
(Confirmation Method)
Press the SETUP button on the remote controller → Select "USB media player settings" → "Scenario file check" from the setup menu.
Read the "Operating Instructions" for details on error codes.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

When using a USB media player with a single media player (one display only), videos can be played without a scenario file.
However, the playback intervals of the still image files will play based on the settings, which can be viewed from the display's "SETUP" → "Slide show duration" from the "USB media player settings". For video files, the entire recording will be played.
When using it as a multimedia player, a scenario file or file list will be required.
For details, read the "Operating Instructions" or the "USB Media Player User Guide".

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

The scenario file's extension may be duplicated and saved.
When creating a scenario file using Windows, even if the file name is displayed as "scenario.dat," the actual file name "scenario.dat.dat" and the extension may be duplicated. In this case, the unit may not be able to recognize it as a scenario file, and it will be played without a scenario file.
Check the Windows folder option settings.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

For details, read the "Operating Instructions" or the "USB Media Player User Guide".

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Read the "Operating Instructions" for details.
If you use the "Multimedia Monitoring Conrol Software", read the "USB Media Player User Guide".

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

This should not cause any particular problems.
Using "Initial Power Mode" on the Option Menu, it is possible to set startup conditions for when the power comes back on.
For details, refer to the Operating Instructions.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

If the power is suddenly cut off due to a blackout, etc. and then is restored, assuming the display has the same settings as when it was shipped from the factory, the display should be in the same state it was in just before power went off. The initial state of the display when power is restored after a blackout can also be set using Initial Power Mode on the Option Menu.
The Initial Power Mode can be set to Last memory, On, or Standby. When power is restored, the display starts up as follows:
"Last memory" → Display starts up in the same state it was in just before power went off.
"On" → Display starts up in power On. (Power Indicator: green).
"Standby" → Display starts up in Standby mode (Power Indicator: red or orange).

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

It is possible to register up to 20 different programs using the Timer Settings function.
Setting procedure: Remote control SETUP button → On Setup menu, page 2 of 2, select "Set up TIMER" → Set programs
For details, refer to the Operating Instructions.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

When multiple displays are set up to form a multi-screen display, it is necessary for the same picture to be input to each display.

• Connection example (when using 4 displays, with HDMI input)
  HDMI output from a single computer → four-channel output using a splitter → connect to the HDMI input terminal of each display.
• Connection example: Case 2 (A 4-display daisy-chain connection, with DVI-D input)
  Output with DVI-D from the 1st computer → Connect to the DVI-D input of the 1st display → Connect from the DVI-D output of the 1st display to the DVI-D input of the 2nd display → Connect in the same way from the 2nd display to the 3rd display, and from the 3rd display to the 4th display.
  

  * If you are not using a daisy-chain connection, prepare a splitter to input the same image to each display.

• Setup example (4-screen display, two across by two down)
  Remote control SETUP button → On Setup menu, page 2 of 2, select "Multi Display Settings" → Set "Multi Display Settings" to ON → Set "Horizontal scale" to 2 → Set "Vertical scale" to 2 → Freely set horizontal / vertical joint locations → Set "Location" (set upper left display to "A1," upper right display to "A2," lower left display to "B1," lower right display to "B2")

* Multi-screen display can be set for a maximum of 100 displays ("Horizontal scale" 10, "Vertical scale" 10).

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

The display's remote controller light receiving section is movable, so if the unit is being stored, it may affect the remote controller responsiveness.
When operating normally, operate the lever from the back surface and pull the power indicator or the remote controller light receiving section to the edge of the unit. Also, point the remote controller toward the front of the remote controller light receiving section or toward it from an unobstructed view and operate.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Certain shaped plugs may touch the surrounding parts of the adjacent connection cable plugs or the back cover, and cannot be used.
Use a connecting cable with a plug size that fits the attachment.
Confirm the drawing from the specifications.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

Yes, it is equipped with a VIDEO IN terminal.
However, the VIDEO IN terminal uses a 4-pole mini jack (M3). For input, you will need to use a conversion adapter from an RCA terminal (yellow, white, and red terminal). The conversion adapter is available at electronics shops.
For details, refer to the Operating Instructions.

• Applicable model: TH-43SF2, TH-49SF2, TH-55SF2, TH-65SF2

The SF2 Series with a DIGITAL LINK / LAN shared terminal installed is not compatible with 10BASE-T.
Please use a 100BASE-TX network environment for transmission.

* Connection via a network hub is not possible if you are operating in DIGITAL LINK mode.

• Applicable model: TH-43SF2W, TH-49SF2W, TH-55SF2W, TH-65SF2W/E