FAQ

Below are answers to frequently asked questions about PT-MZ16K Series projectors.

How long is the manufacturer’s warranty?

For information relating to product warranties, please contact your point of purchase, or click here to obtain the contact details of a sales office in your region. A customer service representative will answer your inquiry.

How do I check laser light-source runtime?

You can check the number of hours on your laser light source by pressing the [STATUS] button on the remote control, or by selecting [PROJECTOR SETUP] -> [STATUS] -> [LIGHT RUNTIME] via the main menu.

What are the advantages of laser in comparison to lamp light sources?

Some advantages of laser light sources over lamp light sources are highlighted below:

  • Laser light sources have a longer lifespan and maintain image quality and brightness for longer over an extended usage period
  • Since periodic lamp replacement is not required, maintenance hassle and running costs are reduced
  • The time required to commence projection after powering on the projector, and the time required for the light source to turn off after powering off the projector, are reduced
  • Chance of lamp failure interrupting your presentation is eliminated for greater peace of mind.

How do I replace the laser light source?

Laser light-source replacement should be handled by your dealer’s servicing department. For more information about laser light-source replacement, please contact your point of purchase, or click here to obtain the contact details of a sales office in your region.

Is it necessary to replace the laser light source after using it for 20,000 hours?

We recommend you have your dealer check and clean your projector and replace the laser light source after about 20,000 hours of use. While it’s possible to continue using the projector after this time without replacing the light source, light output at about 20,000 hours will have decreased to approximately 50 % of its original level.

Why is laser light-source replacement recommended at 20,000 hours?

The value of 20,000 hours is the estimated time at which your projector’s light output will have decreased to approximately 50 % of its original level at the time of shipment when used in specific operating modes at certain altitude ranges and in certain operating environments.

Is it okay to turn off the breaker directly when the power is off?

Yes, it is. Since this projector does not require a cooldown period before it is turned off, the projector can be turned off any time via the room breaker switch. Note that changes to settings and adjustments applied immediately before the power is disconnected may not be reflected when the unit is next switched on.

How long does it take from power on to image projection?

When [PROJECTOR SETUP] -> [STANDBY MODE] is set to [NORMAL] in the main menu, it takes about nine seconds from the time the projector is switched on until an image appears on screen, and about 12 seconds when [PROJECTOR SETUP] -> [STANDBY MODE] is set to [ECO]. An image will appear on screen after about a second when the [PROJECTOR SETUP] menu -> [QUICK STARTUP] -> is set to [ON], and the power is switched on within a specified time after the projector enters standby mode. A time can be specified via [PROJECTOR SETUP] menu -> [QUICK STARTUP] -> [VALID PERIOD]. After this period elapses, [QUICK STARTUP] will be disabled, and it will take about nine seconds to project an image. Note that [QUICK STARTUP] cannot be set when [STANDBY MODE] is set to [ECO].

What kind of installation is possible in all directions?

This projector can be installed at any angle through 360° in any orientation, including horizontal, vertical, and portrait.

Is it possible to rotate the image during projection?

It is possible to rotate the image 90° after adjusting the following settings: In the main menu, when [CLOCKWISE] is selected in [DISPLAY OPTION] -> [IMAGE ROTATION], the input image is rotated 90° clockwise upon projection. When [COUNTERCLOCKWISE] is selected, the input image is rotated 90° counterclockwise upon projection. Note that the orientation of the on-screen display will not change. If you want to change the orientation of the on-screen display as well, set [DISPLAY OPTION] -> [ON-SCREEN DISPLAY] -> [OSD ROTATION]. For details, please see Operation Manual: Chapter 4 – Settings – [DISPLAY OPTION] menu – [IMAGE ROTATION] or Operation Manual: Chapter 4 – Settings – [DISPLAY OPTION] menu – [ON-SCREEN DISPLAY] – Setting [OSD ROTATION] here.

Does the projector support DIGITAL LINK?

Yes, the projector supports DIGITAL LINK.

Is it possible to attach it to the existing ceiling mount bracket (ET-PKD56H / ET-PKD55S)?

Yes, ET-PKD56H/ET-PKD55S ceiling mount bracket can be used with this projector in conjunction with the optional ET-PKE301B attachment.

Does the projector support P-in-P (Picture-in-Picture) function?

No, it does not.

Does the projector support Lens Memory function?

Yes, it does.

What’s the difference between “W” and “B” models?

The “W” or “B” model-number suffix indicates the projector’s cabinet color: W for white, and B for black.

Is there a time limit for using the shutter function?

No, there is no time limit when using the shutter function.

The OSD (On-Screen Display) menu is not displayed. Why?

It is possible that the OSD is set to [OFF]. Press the [ON SCREEN] button on the remote control to make the OSD visible. You can also unhide the OSD by pressing and holding the [MENU] button on the projector control panel for 3 seconds or longer.

Does the projector have a built-in speaker?

No, it does not.

What is the maximum number of displayable colors?

This projector supports a maximum 1,073,740,000 colors.

Does the projector support wireless LAN connection?

This projector is not compatible with wireless LAN. However, wireless image transmission is supported when the projector is used in conjunction with Panasonic’s optional Wireless Presentation System PressIT (TY-WPS1). For more information on Wireless Presentation System PressIT, please click here.

The <ON (G) / STANDBY (R)> power indicator is blinking green. Why can’t I project an image?

This could be due to the following:

(1) The shutter function is in use (shutter is closed).

(2) The light source is turned off because the following setting is enabled in the main menu:
[PROJECTOR SETUP] -> [NO SIGNAL SETTING] -> [NO SIGNAL LIGHTS-OUT].

When edge-blending, how much of each image should overlap?

There is no specific amount that we recommend. In general, however, the overlapping area should represent about 10 % or more of the total width and height of the image.

The <ON (G) / STANDBY (R)> power indicator is blinking red. Is something wrong?

When [PROJECTOR SETUP] -> [QUICK STARTUP] -> [ON] -> [VALID PERIOD] is set via the main menu, the indicator blinks red after the projector enters standby mode until the time set in [VALID PERIOD] elapses.

The <LIGHT> light-source indicator is lit red. Is something wrong?

This indicates that the light output has been reduced due to failure of a light-source part. Please turn the MAIN POWER switch to OFF and turn on the power again. If the <LIGHT> light-source indicator is still lit or blinks, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

The <LIGHT> light-source indicator is blinking red. Is something wrong?

This indicates that the light source is not on because a lens has not been detected. Please turn the MAIN POWER switch to OFF, detach and reattach the lens, and turn the power on again. If the <LIGHT> light-source indicator still blinks, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

The <LIGHT> light-source indicator is blinking red two or three times. Is something wrong?

This indicates that the light source is not on during use. Please turn the MAIN POWER switch to OFF and turn the power on again. If the <LIGHT> light-source indicator still blinks two or three times, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

The <TEMP> indicator is lit red. Is something wrong?

The <TEMP> temperature indicator lights red to warn you that the temperature inside the projector is too high or low. Please check if:

  • The air intake/exhaust ports are obstructed (clear if necessary)
  • The unit is being used within the temperature range specified in the Operation Manual
  • The projector is being used at an altitude less than 2,700 m (8,858 ft) above sea level.

If the <TEMP> temperature indicator is still lit after confirming the above, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance. For more details on projector operating conditions, please see Operation Manual: Chapter 7 – Appendix – Specifications here.

The <TEMP> indicator is blinking red twice. Is something wrong?

The <TEMP> temperature indicator blinks twice to indicate that the projector has switched to Standby Mode because the inside of the unit is getting too hot or too cold. Please check if:

  • The air intake/exhaust ports are obstructed (clear if necessary)
  • The unit is being used within the temperature range specified in the Operation Manual
  • The projector is being used at an altitude less than 2,700 m (8,858 ft) above sea level.

If the <TEMP> temperature indicator still blinks red after confirming the above, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance. For more details on projector operating conditions, please see Operation Manual: Chapter 7 – Appendix – Specifications here.

The <TEMP> indicator is blinking red three times. Is something wrong?

The <TEMP> temperature indicator blinks red three times to warn you that the cooling fan has stopped. Turn the MAIN POWER switch to OFF and turn on the power again. If the <TEMP> temperature indicator is still blinking red three times after switching the unit on and off, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

The <FILTER> indicator is lit red. Is something wrong?

This indicates that the air filter unit is clogged or that the temperature the inside of the projector unit is abnormally high. Please check if:

  • The air filter unit is dirty (clean if necessary)
  • The air intake/exhaust ports are obstructed (clear if necessary).

If the <FILTER> indicator is still lit red after checking the above, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance. For more details, please see Operation Manual: Chapter 6 – Maintenance – Maintenance/replacement here.

The <FILTER> indicator is blinking red. Is something wrong?

This indicates that the projector has not detected a filter, or the filter is not installed correctly. Check that the air filter unit in the projector is present and installed correctly. If the <FILTER> filter indicator is still blinking red after checking the above, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance. For more details, please see Operation Manual: Chapter 6 – Maintenance – Maintenance/replacement here.

What are the dimensions and weight of the projector?

The external dimensions and weight of this projector are as follows (excluding optional lens, lens cover, protrusions, and with legs at shortest position):
Width: 650 mm (25 19/32˝)
Height: 211 mm (8 5/16˝)
Depth: 440 mm (17 5/16˝)
Weight: Approx. 22.3 kg (49.2 lbs)

What are the carton dimensions and weight?

Carton dimensions are as follows:
Width: 848 mm (33 3/8˝)
Height: 334 mm (13 5/32˝)
Depth: 576 mm (22 11/16˝)
Weight: Approx. 26.8 kg (59.1 lbs)

How long is the supplied power cord?

The supplied power cord is 3 m (9.8 ft) long.

What are the differences between the PT-MZ16KL, PT-MZ13KL, and PT-MZ10KL?

The main difference between models is light output (brightness). PT-MZ16KL produces 16,000 lm, PT-MZ13KL produces 13,000 lm, and
PT-MZ10KL produces 10,000 lm.

What is the model number of the replacement air filter?

The air filter model number is ET-RFM100.

The Information Monitor on the control panel is displaying a symbol. Is something wrong?

An error/warning symbol is displayed during status self-test to warn you that an error has been detected. For more details on what error/warning symbols indicate, please see Operation Manual: Chapter 6 – Maintenance – [SELF TEST] indications here.

How long is the maintenance cycle of the air filter?

Air filter maintenance or replacement in typical usage conditions (in rooms with about 0.15 mg/m3 of airborne particulate matter) is at about 20,000 hours, although this value will vary depending on the environment. The filter can be washed and reused twice. Please follow the procedures listed in the operating instructions when washing the filter with water. Replacement is recommended after the filter has been washed and reused twice, or if the filter is not sufficiently clean after washing.

How do I clean the air filter unit?

Follow the below steps when maintaining your air filter unit:

(1) Soak in lukewarm water and wash the filter gently.

(2) Rinse out two or three times with fresh running water.

(3) Allow the filter to air dry naturally in a clean, well ventilated place out of direct sunlight.

The replacement cycle of the air filter unit varies greatly depending on the operating environment. We recommend you replace the filter with a new one after it has been washed and reused twice. Note that washing the filter may reduce its performance. For more details on cleaning and replacing the air filter unit, please see Operation Manual: Chapter 6 – Maintenance – Maintenance/replacement here.

How much noise does the projector make?

Operating noise levels in various operating modes are as follows:
PT-MZ16KL: 38 dB (NORMAL) / 32 dB (QUIET)
PT-MZ13KL / PT-MZ10KL: 35 dB (NORMAL) / 30 dB (QUIET)

Is the projector equipped with a lens?

No. The projector is shipped without a lens. For more information about lenses, please see here.

What screen sizes does the projector support?

The projector supports 80–500 in (2.03–12.7 m) screen sizes. For more details, please see Operation Manual: Chapter 2 – Getting Started – Setting up – Projected image and throw distance – Projection distance of each projection lens here.

What is the function of Active Focus Optimizer?

A sensor mounted on the lens detects changes in the temperature of the lens and changes in the brightness of the image, and automatically corrects and reduces focus distortion caused by these changes.

Does the projector support 4K input signals?

Yes, it supports uncompressed 4K/60p input signals via HDMI®/DIGITAL LINK. Note that 4K input signals are resized to the projector’s resolution (1920 x 1200 pixels) upon projection. YPBPR 4:2:0 format only for 4K/60p signals input via DIGITAL LINK.

What is the power supply voltage?

This projector supports AC 100–240 V, 50/60 Hz power.

Can the projector be installed using ET-PKD120S/ET-PKD120H/ET-PKD130H alone?

ET-PKE301B ceiling mount bracket attachment is required when using ET-PKD120S/ET-PKD120H/ET-PKD130H.

What kind of HDMI cable should I use to transmit 4K signals?

Please use a High Speed HDMI® certified cable. If the 4K input signal exceeds the maximum transmission speed of your High Speed HDMI cable (such as a 3840 x 2160/60p signal with 4:2:2/36-bit or 4:4:4/24-bit chroma subsampling and color bit-depth), please use a Premium High Speed HDMI® certified cable compatible with 18 Gbps transmission. Note that image display may be disrupted if the input video signal exceeds the HDMI cable’s maximum supported transmission speed.

Is it possible to display an image with a 4:3 aspect ratio?

You can change the screen aspect ratio by selecting [DISPLAY OPTION] -> [SCREEN SETTING] -> [SCREEN FORMAT] on the main menu and setting it to [4:3]. For more details, please see Operation Manual: Chapter 4 – Settings – [DISPLAY OPTION] menu – [SCREEN SETTING] here.

What is the heat value of the projector?

Heat values are as follows:
PT-MZ16KL: 3,412 BTU (max.)
PT-MZ13KL: 2,525 BTU (max.)
PT-MZ10KL: 1,945 BTU (max.)

My remote control doesn’t work. Why?

If the remote control does not work even after pressing and holding the ID SET button for more than three seconds, please check Operation Manual: Chapter 6 – Maintenance – Troubleshooting – Remote control does not respond here. If your remote control still does not work properly, please ask your dealer or point of purchase for assistance.