FAQ

Below are answers to frequently asked questions about PT-MZ880 Series projectors.

How long is the manufacturer’s warranty?

For information relating to product warranties, please contact your point of purchase, or click here to obtain the contact details of a sales office in your region. A customer service representative will answer your inquiry.

How do I check laser light-source runtime?

You can check the number of hours on your laser light source by pressing the [STATUS] button on the remote control, or by selecting [PROJECTOR SETUP] -> [STATUS] -> [LIGHT RUNTIME] via the main menu.

What are the advantages of laser in comparison to lamp light sources?

Major advantages of laser light sources compared to lamp light sources are listed below:

  • Laser light sources have a longer lifespan, and brightness degradation against the run-time is much less. Therefore, quality and impact of the projected image are kept at a high level for a long period
  • Since periodical parts replacement is not required, maintenance hassle can be disregarded, and running cost is significantly reduced
  • The time required for stable image projection after powering on the projector, and the time required for safe light-source cooldown after powering off the projector, are significantly reduced
  • Probability of light source failure is drastically reduced. So, fear of interruption to your presentation is eliminated.

How do I replace the laser light source?

Laser light-source replacement should be handled by your dealer’s servicing department. For more information about laser light-source replacement, please contact your point of purchase, or click here to obtain the contact details of a sales office in your region.

Is it necessary to replace the laser light source after using it for 20,000 hours?

We recommend you have your dealer check and clean your projector and replace the laser light source after about 20,000 hours of use. While it’s possible to continue using the projector after this time without replacing the light source, light output at about 20,000 hours will have decreased to approximately 50 % of its original level.

Why is laser light-source replacement recommended at 20,000 hours?

The value of 20,000 hours is the estimated time at which your projector’s light output will have decreased to approximately 50 % of its original level at the time of shipment when used in specific operating modes at certain altitude ranges and in certain operating environments.

Is it okay to turn off the breaker directly when the power is off?

Yes, it is. Since this projector does not require a cooldown period before it is turned off, the projector can be turned off any time via the room breaker switch. Note that changes to settings and adjustments applied immediately before the power is disconnected may not be reflected when the unit is next switched on.

What kind of installation is possible in all directions?

This projector can be installed at any angle through 360° in any orientation, including horizontal, vertical, and portrait.

Is it possible to rotate the image during projection?

No, it’s not.

Does the projector support DIGITAL LINK?

Yes, the projector supports DIGITAL LINK.

Is it possible to attach it to the existing ceiling mount bracket (ET-PKD56H/ET-PKD55S)?

Yes, ET-PKD56H/ET-PKD55S ceiling mount bracket can be used with this projector in conjunction with the optional ET-PKE301B attachment.

Is a filter installed in the air intake?

Yes, a filter is installed in the air intake.

Note: A replacement air filter unit installed (model number: ET-RFM100).

Does the projector support P-in-P (Picture-in-Picture) function?

No, it does not.

Does the projector support Lens Memory function?

No, it does not.

What’s the difference between “W” and “B” models?

The “W” or “B” model-number suffix indicates the projector’s cabinet color: W for white, and B for black.

Is there a time limit when using the shutter function?

No, there is no time limit when using the shutter function.

The OSD (On-Screen Display) menu is not displayed. Why?

It is possible that the OSD is set to [OFF]. Press the [ON SCREEN] button on the remote control to make the OSD visible. You can also unhide the OSD by pressing and holding the [MENU] button on the projector control panel for 3 seconds or longer.

Does the projector have a built-in speaker?

No, it does not.

What is the maximum number of displayable colors?

This projector supports a maximum 1,073,740,000 colors.

Does the projector support wireless LAN connection?

This projector is not compatible with wireless LAN. However, wireless image transmission is supported when the projector is used in conjunction with Panasonic’s optional Wireless Presentation System PressIT (TY-WPS1/TY-WPSC1). For more information on Wireless Presentation System PressIT, please click here.

The <ON (G) / STANDBY (R)> power indicator is blinking green. Why can’t I project an image?

This indicates that the shutter function is in use (shutter is closed).

When edge-blending, how much of each image should overlap?

There is no specific amount that we recommend. In general, however, the overlapping area should represent about 10 % or more of the total width and height of the image.

The <ON (G) / STANDBY (R)> power indicator is blinking red. Is something wrong?

No, there is nothing wrong. This could be due to the following:

(1) When [PROJECTOR SETUP] -> [ECO MANAGEMENT] -> [QUICK STARTUP] -> [ON] -> [VALID PERIOD] is set via the main menu, the indicator blinks red after the projector enters standby mode until the time set in [VALID PERIOD] elapses. Note that after the set time has elapsed, the indicator will shift to the lit-up condition.

(2) [PROJECTOR SETUP] -> [AUDIO SETTING] -> [IN STANDBY MODE] is set to [ON] via the main menu.

The <LIGHT> light-source indicator is lit red. Is something wrong?

This indicates that the light output has been reduced due to a failure of a light-source part. Please turn the MAIN POWER switch to OFF and turn on the power again. If the <LIGHT> light-source indicator is still lit or blinks, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

The <LIGHT> light-source indicator is blinking red twice. Is something wrong?

This indicates that the light source is not on during use. Please turn the MAIN POWER switch to OFF and turn the power on again. If the <LIGHT> light-source indicator still blinks twice, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

The <LIGHT> light-source indicator is blinking red three times. Is something wrong?

This indicates that the light source is not on during use. Please turn the MAIN POWER switch to OFF and turn the power on again. If the <LIGHT> light-source indicator still blinks three times, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

The <TEMP> temperature indicator is lit red. Is something wrong?

The <TEMP> temperature indicator lights red to warn you that the temperature inside the projector is too high. Please check if:

  • The air intake/exhaust ports are obstructed (clear if necessary)
  • The unit is being used within the temperature range specified in the Operation Manual (0–45 °C [32–113 °F])
  • The projector is being used at an altitude less than 2,700 m (8,858 ft) above sea level.
    If the <TEMP> temperature indicator is still lit after confirming the above, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance. For more details on projector operating conditions, please see Operation Manual: Chapter 7 – Appendix – Specifications here.

The <TEMP> temperature indicator is blinking red twice. Is something wrong?

The <TEMP> temperature indicator blinks twice to indicate that the projector has switched to Standby Mode because the inside of the unit is getting too hot. Please check if:

  • The air intake/exhaust ports are obstructed (clear if necessary)
  • The unit is being used within the temperature range specified in the Operation Manual (0–45 °C [32–113 °F])
  • The projector is being used at an altitude less than 2,700 m (8,858 ft) above sea level.
    If the <TEMP> temperature indicator still blinks red after confirming the above, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance. For more details on projector operating conditions, please see Operation Manual: Chapter 7 – Appendix – Specifications here.

The <TEMP> temperature indicator is blinking red three times. Is something wrong?

The <TEMP> temperature indicator blinks red three times to warn you that the cooling fan has stopped. Turn the MAIN POWER switch to OFF and turn on the power again. If the <TEMP> temperature indicator is still blinking red three times after switching the unit on and off, turn the MAIN POWER switch to OFF and ask your dealer or point of purchase for assistance.

What are the dimensions and weight of the projector?

The external dimensions and weight of these projectors are as follows:

PT-MZ880/MZ780:
Width: 561 mm (22 3/32")
Height: 224 mm (8 13/16") (with legs at shortest position)
Depth: 439 mm (17 9/32")
Weight: Approx. 18.6 kg (41.0 lbs)

Note: With supplied lens.

PT-MZ680:
Width: 561 mm (22 3/32")
Height: 224 mm (8 13/16") (with legs at shortest position)
Depth: 439 mm (17 9/32")
Weight: Approx. 17.6 kg (38.8 lbs)

Note: With supplied lens.

What are the carton dimensions and weight?

Carton dimensions and weight are as follows:

PT-MZ880/MZ780:
Width: 746 mm (29 3/8")
Height: 332 mm (13 1/16")
Depth: 535 mm (21 1/16")
Weight: Approx. 22.5 kg (49.6 lbs)

PT-MZ680:
Width: 746 mm (29 3/8")
Height: 332 mm (13 1/16")
Depth: 535 mm (21 1/16")
Weight: Approx. 21.5 kg (47.4 lbs)

How long is the supplied power cord?

The supplied power cord is 3 m (9.8 ft) long.

What are the differences between the PT-MZ880, PT-MZ780, and PT-MZ680?

The main difference between models is light output (brightness). PT-MZ880 produces 8,000 lm, PT-MZ780 produces 7,000 lm, and PT-MZ680 produces 6,000 lm.

How much noise does the projector make?

Operating noise levels in various operating modes are as follows:
PT-MZ880: 34 dB (NORMAL/ECO) / 27 dB (QUIET)
PT-MZ780/MZ680: 32 dB (NORMAL/ECO) / 26 dB (QUIET)

Is the projector equipped with a lens?

Yes, the projector is shipped with a lens. For more information about optional lenses, please see here.

What screen sizes does the projector support?

The projector supports 40–400 in (1.02–10.16 m) screen sizes.

Note: 60–400 in (1.52–10.16 m) with ET-ELW22 and 100–400 in (2.54–10.16 m) with ET-ELU20. For more details, please see Operation Manual: Chapter 2 – Getting Started – Setting up – Projected image and throw distance – Projection distance of each projection lens here.

Does the projector support 4K input signals?

Yes, it supports uncompressed 4K/60p input signals via HDMI®/DIGITAL LINK. Note that 4K input signals are resized to the projector’s resolution (1920 x 1200 pixels) upon projection. YPBPR 4:2:0 format only for 4K/60p signals input via DIGITAL LINK.

What is the power supply voltage?

This projector supports AC 100–240 V, 50/60 Hz power.

Can the projector be installed using ET-PKD120S/ET-PKD120H alone?

ET-PKE301B ceiling mount bracket attachment is required when using ET-PKD120S/ET-PKD120H.

What kind of HDMI cable should I use to transmit 4K signals?

Please use a High Speed HDMI® certified cable. If the 4K input signal exceeds the maximum transmission speed of your High Speed HDMI cable (such as a 3840 x 2160/60p signal with 4:2:2/36-bit or 4:4:4/24-bit chroma subsampling and color bit-depth), please use a Premium High Speed HDMI® certified cable compatible with 18 Gbps transmission. Note that image display may be disrupted if the input video signal exceeds the HDMI cable’s maximum supported transmission speed.

Is it possible to display an image with a 4:3 aspect ratio?

You can change the screen-aspect ratio by selecting [DISPLAY OPTION] -> [SCREEN SETTING] -> [SCREEN FORMAT] in the main menu and setting it to [4:3]. For more details, please see Operation Manual: Chapter 4 – Settings – [DISPLAY OPTION] menu – [SCREEN SETTING] here.

What is the heat value of the projector?

Heat values are as follows:
PT-MZ880: 1,675 BTU (max.)
PT-MZ780: 1,485 BTU (max.)
PT-MZ680: 1,230 BTU (max.)

My remote control doesn’t work. Why?

If the remote control does not work even after pressing and holding the ID ALL button, please check Operation Manual: Chapter 6 – Maintenance – Troubleshooting – Remote control does not respond here. If your remote control still does not work properly, please ask your dealer or point of purchase for assistance.

What is the contrast ratio of this projector?

The projector’s contrast ratio is 3,000,000:1 (Full On/Full Off) with [Dynamic Contrast] set to [1] or [2], HDMI signal input.

What is the laser class of this projector?

The laser class of this projector is Class 1 (IEC 60825-1:2014).

A symbol is displayed in the self-test of the status. Is something wrong?

An error/warning symbol is displayed during status self-test to warn you that an error has been detected. For more details on what error/warning symbols indicate, please see Operation Manual: Chapter 6 – Maintenance – [SELF TEST] display here.

How do I check projector runtime?

You can check the total number of hours on your projector by pressing the [STATUS] button on the remote control, or by selecting [PROJECTOR SETUP] -> [STATUS] -> [PROJECTOR RUNTIME] via the main menu.

Where can I download the projector’s manual?

Click here to download PT-MZ880 Series Operation Manual.

Where can I download the projector’s specifications?

Click here to download PT-MZ880 specifications.
Click here to download PT-MZ780 specifications.
Click here to download PT-MZ680 specifications.

What is the projector’s power consumption?

Power consumption values for models in this series are as follows:
PT-MZ880: 490 W
PT-MZ780: 435 W
PT-MZ680: 360 W

What is the projector’s apparent power?

The apparent power (volt-amperes) value for models in this series is as follows:
PT-MZ880: 510 VA
PT-MZ780: 460 VA
PT-MZ680: 395 VA

Does the projector support wired remote control?

Yes, it does.

What is the maximum cable length for wired remote control?

Please use a cable of 15 m (49.2 ft) or less with 2-core shield. The remote control may not work if the cable length exceeds 15 m (49.2 ft), or if the shielding is insufficient. For more details, please see Operation Manual: Chapter 1 – Preparation – Preparing the remote control – Connecting the remote control to the projector with a cable here.

Is it possible to control multiple projectors with a single remote control?

Yes, up to 64 projectors can be controlled individually or simultaneously with one remote control by first setting the remote control code. To set up the projector, select [ALL] or [1] to [64] in the [PROJECTOR SETUP] -> [PROJECTOR ID] list in the main menu. To set up the remote control, press the ID SET button and enter the 1-digit ID number set on the projector by pressing the numeric buttons (<0> to <9>) within five seconds. If you press the ID ALL button, all projectors can be controlled regardless of the ID number setting of the projector. For more details, please see Operation Manual: Chapter 3 – Basic Operations – Operating with the remote control – Setting ID number of the remote control, and Chapter 4 – Settings – [PROJECTOR SETUP] menu – [PROJECTOR ID] here.

How many units can be individually controlled with one remote controller?

You can control up to 64 projectors with one remote control.

Are test patterns built into the projector?

Yes, they are. For more details, please see Operation Manual: Chapter 4 – Settings – [TEST PATTERN] menu – [TEST PATTERN] here.

Is it possible to perform keystone correction while a test pattern is being projected?

No, it’s not. However, adjustment can be performed when projecting an input signal.

Does the projector support Art-Net?

Yes, it does.

How far does the wireless remote control reach?

The remote works from a maximum distance of about 30 m (98 ft) from the remote control receiver on the front of the projector. Note that it can be operated at up to ±30° vertically and horizontally, but the operable distance may be shorter. To find the location of the remote control receiver, please see Operation Manual: Chapter 1 – Preparation – About your projector – Projector body here.

Where are the air intake ports located?

This projector has five air intake ports in total: two on the front and three on the sides. For more details on the location of the air intake ports, please see Operation Manual: Chapter 1 – Preparation – About your projector – Projector body here.

Where is the exhaust port located?

There are two air exhaust ports located on the rear side of the projector. For more details on the location of the exhaust ports, please see Operation Manual: Chapter 1 – Preparation – About your projector – Projector body here.

How do I attach and remove the projection lens?

For details on how to attach and remove the lens, please see Operation Manual: Chapter 2 – Getting Started – Removing/attaching the projection lens here.

What is the projector’s resolution?

The projector’s resolution is 1920 x 1200 pixels.

What is the projector’s operating temperature range?

The operating temperature range is 0–45 °C (32–113 °F). Note that the projector cannot be used at altitudes 2,700 m (8,858 ft) above sea level or higher. In the following operating environments, light output may be reduced to protect the projector:

  • When the projector is used at altitudes below 700 m (2,297 ft) and ambient temperature is 38 °C (100 °F) or higher
  • When the projector is used at altitudes between 700 m (2,297 ft) and 1,400 m (4,593 ft) exclusive and ambient temperature is 36 °C (97 °F) or higher
  • When the projector is used at altitudes between 1,400 m (4,593 ft) and 2,100 m (6,890 ft) exclusive and ambient temperature is 34 °C (93 °F) or higher
  • When the projector is used at altitudes between 2,100 m (6,890 ft) and 2,700 m (8,858 ft) exclusive and ambient temperature is 32 °C (90 °F) or higher.

What video signal can be projected?

For detailed information on input video signal compatibility, please see Operation Manual: Chapter 7 – Appendix: Specifications – List of compatible signals here.

Is the projector equipped with an AUDIO IN terminal?

Yes, this product is equipped with an AUDIO IN terminal. Please see Operation Manual: Chapter 1 – Preparation – About your projector – Projector body – Connecting terminals here.

Is the projector equipped with an AUDIO OUT terminal?

Yes, this product is equipped with an AUDIO OUT terminal. Please see Operation Manual: Chapter 1 – Preparation – About your projector – Projector body – Connecting terminals here.

Is the projector equipped with a DC OUT terminal for power supply?

Yes, this product is equipped with a DC OUT terminal for power supply. Please see Operation Manual: Chapter 1 – Preparation – About your projector – Projector body – Connecting terminals here.

Does the projector support composite signals?

No, it doesn’t.

Does the projector support contact control?

Yes, it does. Please see Operation Manual: Chapter 4 – Settings – [PROJECTOR SETUP] menu – [REMOTE 2 MODE] and Chapter 7 – Appendix – Technical information – <REMOTE 2 IN> terminal here.

Does this product have Direct Power Off that allows the power to be turned off immediately after use?

Yes, it does. Since it is equipped with a Direct Power Off function, the projector can be turned off immediately after use.

What is the lens-shift adjustment range?

The range of lens-shift adjustment varies depending on the attached lens. For more details, please see Operation Manual: Chapter 3 – Basic Operations – Projecting – Lens shift range here.

What connection terminals are equipped?

Please see Chapter 1 – Preparation – About your projector – Projector body – Connecting terminals here.

Is the projector equipped with a mechanical shutter function?

No, it isn’t. However, the projector is equipped with a shutter function for turning off the light source.

Is the projector equipped with a shutter function?

The projector is equipped with a shutter function for turning off the light source.

What is the shutter function for turning off the light source?

The shutter function temporarily turns off the laser light source so there is no light leakage from the lens.

How many LAN terminals are equipped?

This product equips two LAN terminals, one also compatible with DIGITAL LINK. For more details on the terminals provided, please see Operation Manual: Chapter 1 – Preparation – About your projector – Projector body – Connecting terminals here.

What are the model numbers of the ceiling mount brackets?

The model numbers of the ceiling mount brackets are ET-PKD120H (for high ceilings), ET-PKD120S (for low ceilings), and ET-PKE301B (ceiling mount bracket attachment).

Does the projector support HDMI-CEC?

Yes, it does.

Is the projector equipped with a DVI-D IN terminal?

No, it isn’t.

Can power be supplied from the DC OUT terminal in standby mode?

Power can be supplied when [PROJECTOR SETUP] -> [DC OUT] is set to [ON] via the main menu. However, power cannot be supplied in standby mode when [STANDBY MODE] is set to [ECO]. For more details, please see Operation Manual: Chapter 4 – Settings – [PROJECTOR SETUP] menu – [DC OUT] here.

It is possible to stop power supply from the DC OUT power supply terminal?

Power won’t be supplied when [PROJECTOR SETUP] -> [DC OUT] is set to [OFF] via the main menu. Also, even when [PROJECTOR SETUP] -> [DC OUT] is set to [ON] via the main menu, power won’t be supplied if [STANDBY MODE] is set to [ECO]. For more details, please see Operation Manual: Chapter 4 – Settings – [PROJECTOR SETUP] menu – [DC OUT] here.

What is the model number of the remote control?

The model number of the remote control is N2QAYA000228.

What is the power cord model number?

There are differences in the shape of the power cord depending on the region. For details on power cord model numbers, please see Operation Manual: Chapter 1 – Preparation – Precautions for use – Accessories here.

What is the model number of the replacement air filter?

The model number of the replacement air filter is ET-RFM100.

When did the projector go on sale?

The projector went on sale in June 2021.

Is the REMOTE 2 IN terminal’s screw-thread standard in inches or millimeters?

The REMOTE 2 IN terminal’s screw-thread standard is in inches.

Is the REMOTE 2 IN terminal’s screw configuration male or female?

The REMOTE 2 IN terminal’s screw configuration is female.

Is the SERIAL/MULTI SYNC IN terminal’s screw-thread standard in inches or millimeters?

The SERIAL/MULTI SYNC IN terminal’s screw-thread standard is in inches.

Is the SERIAL/MULTI SYNC IN terminal’s screw configuration male or female?

The SERIAL/MULTI SYNC IN terminal’s screw configuration is female.

Is the MULTI SYNC OUT terminal’s screw-thread standard in inches or millimeters?

The MULTI SYNC OUT terminal’s screw-thread standard is in inches.

Is the MULTI SYNC OUT terminal’s screw configuration male or female?

The MULTI SYNC OUT terminal’s screw configuration is female.

Is the COMPUTER IN terminal’s screw-thread standard in inches or millimeters?

The COMPUTER IN terminal’s screw-thread standard is in inches.

Is the COMPUTER IN terminal’s screw configuration male or female?

The COMPUTER IN terminal’s screw configuration is female.

Is the MONITOR OUT terminal’s screw-thread standard in inches or millimeters?

The MONITOR OUT terminal’s screw-thread standard is in inches.

Is the MONITOR OUT terminal’s screw configuration male or female?

The MONITOR OUT terminal’s screw configuration is female.

What is the configuration of the REMOTE 1 IN terminal?

The configuration of the REMOTE 1 IN terminal is M3 stereo mini-jack.

What diameter is the M3 stereo mini-jack?

The diameter of the M3 stereo mini-jack is 3.5 mm (1/8").

Does the projector support zero-offset projection from a short distance?

Yes, it does. However, it’s only possible when the optional ET-ELU20 Ultra-Short-Throw Zoom Lens is attached. For more details on the ET-ELU20 Ultra-Short-Throw Zoom Lens, please see here.